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If you need assistance with COMPASS, or any licensing and registrations issues you can reach DNR by:

Email at customerservice@dnr.state.md.us

Phone at 410-260-3220 between the hours of 8:30 am to 4:30 pm EST Monday through Friday, excluding State Holidays

If you are contacting us regarding an issue with online license purchases through COMPASS, please include as much information as practical about you and a detailed description of the problem encountered. At a minimum we request your DNRid number, or full Legal Name and Date of Birth so we can identify you quickly and accurately in COMPASS to troubleshoot your issue.
  COMPASS User Guide
New COMPASS Customer Tutorial
DNR Site Resources
Get a DNRid Card
How to Apply for a License
Important License Information